At the moment, some emails sent to Hotmail, Outlook, and Live addresses are not reaching our customers.

The issue is likely due to email service providers tightening their security settings. In such cases, it is advisable to save the library’s email address in your email account’s address book, so that the sender is considered trusted.

You can follow the status of your reservations by logging into your customer account in the Finna online library.

We are monitoring the situation and apologize for the inconvenience!